Hot88 Terms and Conditions

01 General Rules

Hot88 (referred to hereinafter as the "Platform", "we", or "hot88") is an internationally licensed online gaming service provider. These Terms and Conditions constitute a legally binding agreement between hot88 and its users.

By using any services provided through the hot88 website, mobile app, or any other channel, you are bound by these Terms and Conditions. These Terms and Conditions are aligned with international law.

• Hot88 reserves the right to modify these Terms and Conditions at any time.
• Users will be notified of significant changes via their registered email or through platform notifications.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• These Terms and Conditions are complementary to other policies, such as the Privacy Policy and Responsible Gaming Policy.

02 Account Registration

To use hot88's services, you must first create an account. All information provided during registration must be accurate and up to date. Creating an account using false information is strictly prohibited.

• Each individual may register only one account.
• If multiple accounts are found belonging to the same individual, all accounts will be closed and funds may be forfeited.
• Your account password and login credentials must be kept strictly confidential.
• Accounts may not be transferred to or shared with another person.
• Any unauthorized access to your account must be reported to hot88 Support immediately.

03 Eligibility Requirements

The following eligibility requirements must be met to create an account and use gaming services on hot88. hot88 reserves the right to decline any application at its own discretion.

• Users must be at least 18 years old — use of hot88 by anyone under 18 is strictly prohibited.
• You must play under your own name and using your own funds.
• Citizens of regions where hot88 does not operate are not eligible to register.
• Gaming must be conducted in good mental health and of your own free will.
• Individuals who have self-excluded due to a gaming addiction will not be permitted to re-register.

04 Deposits & Payments

Making a deposit on hot88 is simple and secure. Deposits are currently supported via bKash, Nagad, and Rocket, with more payment methods to be added in the future.

• The minimum deposit amount is BDT 300.
• Deposits are usually credited instantly; in cases of network issues, it may take up to 30 minutes.
• Deposits must be made from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted and may be subject to forfeiture.
• If a deposit is unsuccessful, please contact hot88 Support with your transaction ID.

05 Withdrawal Policy

Withdrawing your winnings from hot88 is a straightforward process. Certain conditions must be met to ensure the platform's security and fairness.

• The minimum withdrawal amount is BDT 300.
• Withdrawal requests are typically processed within 15 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Large withdrawals may be held pending successful KYC verification.
• A wagering requirement must be met before bonus funds can be withdrawn.
• Hot88 reserves the right to investigate withdrawals involving unusual or suspicious transactions.

06 Bonuses & Promotions

Hot88 offers a variety of bonuses and promotions designed for both new and existing players. Each bonus comes with its own terms, which must be read before activation.

• The Welcome Bonus is available once only, on the first deposit.
• Bonus funds cannot be withdrawn directly; a specified turnover requirement must be fulfilled first.
• The standard wagering requirement is 30x the combined deposit and bonus amount.
• A new bonus cannot be activated while another bonus is still active.
• Hot88 reserves the right to forfeit bonuses in cases of suspected abuse.
• Wagering requirements also apply to winnings from free spins.
• Promotional offers have a set expiry date; any unused bonus will be automatically cancelled upon expiration.

07 Gaming Rules

All games on hot88 are powered by internationally certified RNG (Random Number Generator) technology. Every game result is entirely random and regularly verified by third-party auditors.

• If your internet connection is lost during a gaming session, the result recorded on the hot88 server will be considered final.
• Using any software or bot to play games is strictly prohibited.
• Exploiting bugs or errors in the game system for gain is a violation, and any resulting winnings will be forfeited.
• Match fixing or the use of insider information to place bets in Sports Betting is strictly prohibited.
• Misconduct or abusive language toward dealers in Live Casino may result in account suspension.

08 Responsible Gaming

Hot88 is deeply committed to responsible gaming. Gaming should be a source of entertainment — not a solution to financial problems. We want every player on our platform to stay safe and enjoy the experience.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limit.
• Session Limits: Set automatic logouts and reminders after a defined period of play.
• Self-Exclusion: You can exclude yourself from gaming for a specified period.
• If you notice signs of gaming addiction, contact hot88 Support or seek advice from a professional.

To learn more about Responsible Gaming, visit our Responsible Play Visit the page.

09 Data Privacy

Hot88 takes the protection of your personal data extremely seriously. We comply with international data protection standards, and your information is never shared with third parties without authorization.

• Information provided during registration is used solely for service delivery and verification purposes.
• All data is stored with 256-bit SSL encryption.
• Personal information is not shared with third parties except where required by law.
• For more details, visit our Privacy Policy Read it here.

10 Account Closure

Hot88 reserves the right to temporarily or permanently suspend an account without prior notice in the following circumstances.

• Any violation of these Terms and Conditions.
• Providing false identity or information.
• Operating multiple accounts.
• Fraud, hacking, or system abuse.
• Money laundering or suspicious financial activity.
• Misconduct toward other players or staff.

Users may request account closure at any time through support. Any valid balance will be available for withdrawal before the account is closed.

11 Limitation of Liability

Hot88 always strives to deliver the best service; however, there are limitations on liability in certain situations that users should be aware of.

• Hot88 is not liable for game interruptions caused by technical issues, server downtime, or internet outages.
• Hot88 has limited control over delays caused by third-party payment gateways.
• Hot88 is not responsible for account information leaks resulting from the user's own negligence.
• Hot88's total liability for any single incident is limited to the value of the transaction in question.

12 Changes to Terms & Contact

Hot88 may update these Terms and Conditions at any time as needed. Users will be notified of significant changes via their registered email or through platform notifications.

If you have any questions or concerns about these Terms and Conditions, please contact our support team. Our Bengali-speaking support team is available 24/7 to assist you.